AI receptionist and intake
Answer common questions, collect patient or client details before the appointment and send clean summaries to your front desk.
York Region · Ontario
AI systems for Richmond Hill clinics, offices and service businesses that live by their calendar.
Chromex Automations is a Toronto-based AI automation consultancy founded by Bart, who has used AI daily since ChatGPT launched in 2022 and has built nearly 100 AI tools, most of them for client businesses. We design, build and manage practical AI and automation for Richmond Hill businesses, including lead follow-up, AI receptionists, booking, quoting, reporting and Claude AI setup.
Richmond Hill has a dense mix of medical and dental clinics, law and accounting offices, and service businesses along Yonge Street and Highway 7. For many of them, the front desk is the bottleneck.
We help Richmond Hill businesses lighten that load with AI that answers routine questions, collects intake details and manages bookings, while making sure anything sensitive goes to a person.
Use cases
Three of the most common places we start. Every system is built around how your business already works.
Answer common questions, collect patient or client details before the appointment and send clean summaries to your front desk.
Automatic confirmations and reminders by text and email, with easy rescheduling so the calendar stays full.
Ask happy clients for a review at the right moment and draft thoughtful responses for your team to approve.
Services
Designed, connected and managed for you. See all 12 services.
A structured review of how your business runs today, ending in a prioritized plan of what to automate first.
How it works →Capture leads from every channel and follow up automatically by text and email, with your team stepping in for the conversations that matter.
How it works →A 24/7 assistant that answers common questions, collects customer details and takes booking requests, with clear handoffs to your team.
How it works →We configure Claude as a practical AI workspace for your business, with your knowledge loaded in and your team trained to use it.
How it works →Online booking connected to your calendar and systems, with reminders, capacity limits, intake forms and route planning.
How it works →Custom automations that connect your forms, CRM, email, accounting and AI, so work moves on its own.
How it works →Process
We meet in person, by video call or by phone, whichever suits you.
We learn how your business currently operates and where time is being lost.
We identify the highest-impact workflows and create a practical automation plan.
We connect tools, configure AI systems, create prompts, and build workflows.
We review outputs, add safeguards, train staff, and refine the system before launch.
We monitor, update, improve, and report on the system every month.
Our work
Real projects we have built and still manage for our clients.
FAQ
Yes, for routine questions, booking and intake. We design it with clear limits and hand anything clinical or sensitive straight to your staff.
We write the replies in your tone and keep humans in the loop where it matters, so clients get fast answers that still sound like your office.
Yes. Clients should own their core accounts and data. Chromex manages the automation layer, configuration, workflows, and ongoing support.
It can be, but not everything should be. We usually design systems with the right balance of automation, human review, and escalation.
Start with an audit
Start with an AI Business Audit. We'll review how your Richmond Hill business runs today and show you exactly where AI can save time and win more work.