Answer the same questions automatically
An AI assistant on your website and inbox handles pricing, hours and service questions, and passes real leads to you.
Halton Region · Ontario
Down-to-earth automation for Burlington manufacturers, trades and local service businesses.
Chromex Automations is a Toronto-based AI automation consultancy founded by Bart, who has used AI daily since ChatGPT launched in 2022 and has built nearly 100 AI tools, most of them for client businesses. We design, build and manage practical AI and automation for Burlington businesses, including lead follow-up, AI receptionists, booking, quoting, reporting and Claude AI setup.
Burlington has a healthy mix of manufacturers, trades and owner-run service businesses. Many owners still keep the business running from their phone and inbox, answering the same questions over and over.
We help Burlington businesses automate the routine parts of that work, so enquiries get answered, jobs get booked and owners get their evenings back.
Use cases
Three of the most common places we start. Every system is built around how your business already works.
An AI assistant on your website and inbox handles pricing, hours and service questions, and passes real leads to you.
Create, send and chase quotes and invoices through your accounting software, with reminders that go out on time.
A clear view of every job and what it needs next, with alerts when something has been waiting too long.
Services
Designed, connected and managed for you. See all 12 services.
A structured review of how your business runs today, ending in a prioritized plan of what to automate first.
How it works →Capture leads from every channel and follow up automatically by text and email, with your team stepping in for the conversations that matter.
How it works →A 24/7 assistant that answers common questions, collects customer details and takes booking requests, with clear handoffs to your team.
How it works →We configure Claude as a practical AI workspace for your business, with your knowledge loaded in and your team trained to use it.
How it works →Online booking connected to your calendar and systems, with reminders, capacity limits, intake forms and route planning.
How it works →Custom automations that connect your forms, CRM, email, accounting and AI, so work moves on its own.
How it works →Process
We meet in person, by video call or by phone, whichever suits you.
We learn how your business currently operates and where time is being lost.
We identify the highest-impact workflows and create a practical automation plan.
We connect tools, configure AI systems, create prompts, and build workflows.
We review outputs, add safeguards, train staff, and refine the system before launch.
We monitor, update, improve, and report on the system every month.
Our work
Real projects we have built and still manage for our clients.
FAQ
Often, yes. Small businesses usually see the quickest wins, because one owner or office manager is doing work that is easy to automate.
With an AI Business Audit. We look at how you work today and show you the one or two automations that will save the most time first.
Yes. Clients should own their core accounts and data. Chromex manages the automation layer, configuration, workflows, and ongoing support.
It can be, but not everything should be. We usually design systems with the right balance of automation, human review, and escalation.
Start with an audit
Start with an AI Business Audit. We'll review how your Burlington business runs today and show you exactly where AI can save time and win more work.