AI receptionist
Answer common questions, collect details and take booking requests 24/7, with anything sensitive passed to staff.
Middlesex County · Ontario
AI and automation for London's healthcare, insurance, manufacturing and service businesses.
Chromex Automations is a Toronto-based AI automation consultancy founded by Bart, who has used AI daily since ChatGPT launched in 2022 and has built nearly 100 AI tools, most of them for client businesses. We design, build and manage practical AI and automation for London businesses, including lead follow-up, AI receptionists, booking, quoting, reporting and Claude AI setup.
London is Southwestern Ontario's largest city, with Western University, a major hospital network, insurance and financial firms, manufacturers and a lively small-business scene.
We help London businesses respond faster and run leaner, with AI assistants, booking systems and connected workflows built around how they already work.
Use cases
Three of the most common places we start. Every system is built around how your business already works.
Answer common questions, collect details and take booking requests 24/7, with anything sensitive passed to staff.
Guided online forms collect documents and details up front and hand your team a complete file.
Link your CRM, email and documents so information moves between tools without retyping.
Services
Designed, connected and managed for you. See all 12 services.
A structured review of how your business runs today, ending in a prioritized plan of what to automate first.
How it works →Capture leads from every channel and follow up automatically by text and email, with your team stepping in for the conversations that matter.
How it works →A 24/7 assistant that answers common questions, collects customer details and takes booking requests, with clear handoffs to your team.
How it works →We configure Claude as a practical AI workspace for your business, with your knowledge loaded in and your team trained to use it.
How it works →Online booking connected to your calendar and systems, with reminders, capacity limits, intake forms and route planning.
How it works →Custom automations that connect your forms, CRM, email, accounting and AI, so work moves on its own.
How it works →Process
Most of our London work is done by video call and phone, so distance is never a barrier.
We learn how your business currently operates and where time is being lost.
We identify the highest-impact workflows and create a practical automation plan.
We connect tools, configure AI systems, create prompts, and build workflows.
We review outputs, add safeguards, train staff, and refine the system before launch.
We monitor, update, improve, and report on the system every month.
Our work
Real projects we have built and still manage for our clients.
FAQ
For routine questions, booking and intake, yes. We set clear limits and send anything clinical to your staff.
Yes. We also work with businesses in Kitchener, Waterloo, Cambridge, Guelph, Windsor and beyond.
Yes. Clients should own their core accounts and data. Chromex manages the automation layer, configuration, workflows, and ongoing support.
It can be, but not everything should be. We usually design systems with the right balance of automation, human review, and escalation.
Start with an audit
Start with an AI Business Audit. We'll review how your London business runs today and show you exactly where AI can save time and win more work.